At Neelam Creation, your satisfaction is our top priority. If you are not fully satisfied with your purchase, we’re here to help.

Returns

  • You may request a return within 7 days of receiving your order.

  • Items must be unused, unwashed, and in their original condition with all tags intact.

  • Returns are not accepted for customized, sale, or discounted items unless they are defective/damaged.

  • To initiate a return, please contact us at:
    📧 neelamcreationssantiniketan@gmail.com
    📞 +91 70032 67531

Refunds

  • Once we receive and inspect the returned item, we will notify you about the approval or rejection of your refund.

  • Approved refunds will be Credited to your original payment method within 7–10 business days.

  • Shipping charges are non-refundable.