Privacy Policy

Effective Date: July 29, 2025
Your Privacy. Our Responsibility.

At Neelam Creation, we value and respect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from www.neelamcreation.com.

  1. Information We Collect

We collect the following information when you use our website:

  • Personal Information: Name, email, phone number, billing and shipping address.
  • Payment Information: Securely processed via third-party payment gateways (e.g., Razorpay, Paytm). We do not store credit/debit card details.
  • Browsing Data: IP address, browser type, device type, referring URL, pages visited.
  1. How We Use Your Information
  • To process and fulfill your orders.
  • To contact you with order updates, delivery information, or service notifications.
  • To send marketing and promotional offers (only with your consent).
  • To analyze and improve our website’s performance and customer service.
  1. Cookies & Tracking Technologies

We use cookies to enhance your shopping experience, keep you logged in, and analyze web traffic. You can disable cookies via your browser settings.

  1. Data Security

We implement a variety of security measures to maintain the safety of your personal information, including SSL encryption and secure payment gateways.

  1. Third-Party Sharing

We do not sell, rent, or share your personal data with any third parties for marketing purposes. Information may be shared with delivery partners and payment processors solely for the purpose of completing your order.

  1. Your Rights
  • You may request access, update, or deletion of your personal data at any time.
  • You can unsubscribe from promotional communications by clicking the unsubscribe link in our emails.
  1. Contact

If you have any questions about this policy, please contact:
📧 neelamcreationssantiniketan@gmail.com
📞 +91 70032 67531